Use Cases

From AI-powered support to real-time connectivity, our products empower businesses across industries to optimize workflows, improve customer interactions, and boost productivity.

Quick Connect

Replacing complex IVR menus with AI-powered conversations, QuickConnect understands customer needs instantly, providing fast, intuitive support 24/7—no menus, no wait times.

Implemented QuickConnect for flight changes and booking support, cutting average resolution time by 50% and increasing customer satisfaction scores by 25% in the first three months.

Integrated QuickConnect for billing inquiries and outage reports, reducing call volume to human agents by 55% and improving first-contact resolution by 35%.

VoiceConvert​

AI-driven lead management, automating outreach, follow-ups, and
engagement to boost conversions and streamline sales.

Implemented VoiceConvert in under 30 days, achieving a 5-second speed to contact, eliminating $1.5M in staffing costs, and increasing student enrollment and conversion by 40.56%.

Deployed VoiceConvert to automate loan pre-qualification outreach, reducing response times by 60%, cutting operational costs by $1.2M, and increasing
application conversions by 35% within the first 90 days.

Capture

AI-powered customer data collection, request management, and appointment scheduling for seamless, accurate, real-time interactions.

Implemented Capture allowing prospective buyers and sellers to inquire about properties, schedule viewings, and get answers 24/7 as our AI delivered personalized engagement.

Integrated Voice AI that handled guest inquiries and reservations 24/7, reducing booking abandonment and increasing direct bookings by 38%. Our AI also acted as a personalized concierge, providing tailored recommendations for dining, activities, and local attractions, enhancing the guest experience.

SpeakEasy

Real-time translation in 50+ languages for seamless, natural
conversations. It ensures clear, personalized support without language barriers.

Deployed multilingual AI translation, improving First Call Resolution by 15% in the first week and eliminating the need for costly bilingual staff.

Integrated SpeakEasy for multilingual customer support increasing international sales conversions by 22% within the first 60 days.

OrderHub

AI-powered order-taking, reservations, and real-time updates for restaurants and service industries. Reduces errors, boosts efficiency, and enhances the customer experience.

Enabled AI-driven order management and status updates,
decreasing customer inquiries by 35% and improving on-time deliveries by 20% within the first month.

Streamlined table reservations and waitlist management with AI, reducing noshows by 25% and improving table turnover rate by 30% in the first 90 days.

Speak with the BrainCX Team